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| How to transfer that long run-on voicemail from the person who really should have called someone else |
Hardware:
I have written a handful of tutorials on the Merlin Mail and Avaya phone system:
- How to Connect an Analog Conference Phone to a Merlin Legend Phone System
- How to Transfer a Voicemail Message in Merlin Mail (this post)
- How to Program a Forward Button on an Avaya BIS-10 Phone
- How to Check Merlin Mail From an Outside Phone
- How to Input Names in Merlin Voicemail’s Dial By Name Directory
- How to Program a Direct Voice Mail Button on an Avaya BIS-10 Phone
How to Transfer a Voicemail Message in Merlin Mail
Every once in a while you will get a voicemail that needs to be transferred to another person. Here is how to do it.
Step 1: Dial into the Merlin Mail voice mail system. Did you know that if you have a voice mail button programmed (top section of the phone), if you are at your own extension you can simply press # when it asks for your extension and save time?
Step 2: Listen to the voice mail message you want to transfer and then press 1 to respond.
Step 3: Press 2 to forward your comments along with the original message.
Step 4: Record your comments and then press 1.
Step 5: Press *# to approve your comments.
Step 6: Enter the extension you want the message transferred to, followed by #.
Step 7: Press *# to send.
If you would like a pdf document intended to be printed out and cut into cards for posting on your cubical for reference, click here or on the image below (that looks just like it) to download.
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